At SYC – Select Your Choice, we aim to deliver your order safely and within the estimated delivery timeframe.

Please read the following Shipping Policy before placing an order on our website.

1. ORDER PROCESSING

Once your order is successfully placed and payment or order confirmation is completed, we begin processing your order.

Orders are generally processed and prepared for dispatch within a reasonable processing period.

Processing time may vary depending on:

  • Product availability
  • Order volume
  • Sale or promotional periods
  • Holidays
  • Operational circumstances

2. DELIVERY TIME

Estimated Delivery: 6–7 Days

Orders placed through the SYC website are generally delivered within approximately:

6 to 7 working days

from the date the order is confirmed and dispatched.

Delivery time may vary depending on the delivery location, courier service, weather conditions, public holidays and other circumstances beyond our control.

Some locations may require additional delivery time.

3. SHIPPING ADDRESS

Customers are responsible for providing accurate and complete delivery information.

Please carefully check:

  • Full name
  • Mobile number
  • House / Flat / Building number
  • Street / Area
  • City
  • State
  • PIN code

SYC is not responsible for delays or failed deliveries caused by incorrect, incomplete or inaccurate address information provided by the customer.

4. SHIPPING PARTNERS

Orders may be delivered through third-party courier and logistics partners.

Once your order has been handed over to the courier, delivery is subject to the courier’s operational network and service conditions.

5. ORDER TRACKING

Where tracking information is available, customers may receive tracking details through the contact information provided during checkout.

Tracking updates may take some time to appear after the order has been dispatched.

6. DELIVERY DELAYS

Although we aim to deliver orders within the estimated 6–7 day timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Heavy order volume
  • Public holidays
  • Weather conditions
  • Natural events
  • Courier delays
  • Transportation issues
  • Incorrect address information
  • Remote delivery locations
  • Service disruptions
  • Other unforeseen circumstances

Such delays do not automatically qualify for cancellation or refund.

7. DELIVERY ATTEMPTS

The courier partner may make multiple delivery attempts before returning the package to the sender.

Customers are requested to remain available at the provided delivery address and respond to courier calls when necessary.

8. FAILED DELIVERY / RETURN TO ORIGIN

An order may be returned to SYC if delivery cannot be completed due to circumstances such as:

  • Incorrect address
  • Incomplete address
  • Customer unavailable
  • Customer refusing delivery
  • Customer not responding to courier calls
  • Multiple unsuccessful delivery attempts

A returned shipment does not automatically qualify for a refund.

Any further action will be handled according to the applicable order and payment